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5 star

Marco Polo Plaza Cebu
4.5/588 Reviews

Marco Polo Plaza Cebu

Cebu Downtown Cebu|1.65km from Cebu IT Park

Latest booking 23 hrs ago

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

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Business travel

Main Hotel & Suites
4.2/540 Reviews

Main Hotel & Suites

Cebu Downtown Cebu|0.74km from Cebu IT Park
I had a wonderful Christmas Hotel 2022 Staycation experience courtesy of the Main Hotel and Suites located in Barangay Banilad in the City of Cebu. This is my 21st Hotel-Resort-Farm-Campground Staycation in total here in Cebu since Christmas 2020. I instantly noticed most of their guests are foreign tourists. I easily feel the warmth the moment they welcomed me and I could feel at home away from home with their kind and accommodating staff like the  Housekeeping personnel, Irene Tolentino who carry my traveling bag to my standard queen room while having my vlogging, and Stanlee Montecalvo for the maintenance for something that needs to be fixed with Security Guard Jonathan Mendoza who act as my cameraman and delivered all my needs in the room. All these things are made possible by Front Office Associate Joyce Villanueva from the booking reservations up until our constant communication as she instantly answered all my queries and requests weeks before my stay. I got the biggest surprise when I was given that amazing Christmas gift hotel room upgrade on that Christmas morning when Front Office Associate Sheila Matuguina handed me the key for the Main Suite Room with a king-size bed, a sofa, a spacious shower & toilet, a personal refrigerator, a kettle, safety deposit box and has a small balcony overlooking the city view. I could still remember this beautiful serene Christmas night when I powered off all the lights while I was seating on top of my big king-size mattress with large soft pillows at my back and on my head while leaning on the wall. I was deeply mesmerized by the beauty of the city by night from the main suite room window. I couldn't imagine that I can have this kind of wonderful celebration on Christmas night blessed with good weather and a good climate. Two years ago, we were in quarantine and social distancing with strict protocol to follow brought by the Covid-19 pandemic, and a year ago, we are to deal with the devastating aftermath of super typhoon Odette without power, no water supply, limited supply of food, most houses were destroyed and several families were homeless. No wonder they have been awarded Tripadvisor's Travelers' Choice Award winning for consecutive years for the kind of service they have given me. With this track record, now I know the reason why travelers both local and foreign nationals choose to stay here because I, myself personally experience it.

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Breakfast

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Explore Guest Reviews of Hotels in Cebu

Searching for hotels near Cebu IT Park? Compare room rates and reviews to find your ideal stay.
Sophia Suites Residence Hotel
4.4/53 Reviews
Cebu Downtown
Good location and good service
Crowne Garden Hotel
3.3/510 Reviews
Cebu Downtown
Very good room, especially for the price Desk personnel were very friendly, very fast Had problem with the safe, and someone was sent up right away. Great location--close to J Y, I T Park, and Waterfront hotel
Seda Central Bloc Cebu
4.5/569 Reviews
Cebu Downtown
Great city view. Room size is above average meaning bigger than other deluxe Seda rooms we’ve been to. Misto resto is with a great view but it can be easily get full and refill takes time especially the bacon. There is direct access to the Mall which is a good thing however there is not much yet in the Central Block Mall but the basics are there. It could have been 5 star if not for the front desk who called in the middle of the night 10:30pm. They interrupted our sleep for a mistake. We were asleep when they called to ask if we’re done with the iron and board which we previously requested but declined because there was no available. Other than that, it was a great 2N/3D. We’ll comeback when in town.
Alba Uno Hotel
4/513 Reviews
Cebu Downtown
1. Room Is VERY spacious and comfortable, wardrobe is also spacious. The television might not be that big but the bed if VERY comfortable. Shower has a hot and cold option that really works, clean toilet. Environment is very quite and peaceful a good night sleep is a sure thing. 2. Service is quick, accomdating and easy. No hassle. 3: The place has a small cafe that serves food and beverages I may haven't tried the cafe but base from their menu it has a decent selection of food and beverages and best of all its affordable. Overall: This hotel is a very good ”go to hotel” if you just want a clean room, peaceful stay and just want to have a good night rest. IT park is just few meters away from the location.
88th Avenue
4.3/535 Reviews
Cebu Downtown
Every thing is perfect, except the The smart Tv , I have to leave and check out the hotel because of the smart TV , the smart TV in the room have to use a mouse to Change the movies in Netflix , and it is very uncomfortable to use the mouse in the bed , the staff was very professional and very helpful especially the young lady at the lobby, she was very nice and professional, she fully refund me the full amount and she apologized, I love the hotel and I appreciate the staff , everything was perfect except the TV , hopefully they can fix this issue soon , looking forward to go back to 88th Avenue once the TV issue fixed 😁
Zerenity Hotel & Suites
3.9/517 Reviews
Cebu Downtown
Excellent hospitality. Stayed here for almost 2 months and their service is exceptional. Alexis and the other staffs have the initiative to assist us even if we haven't asked. The front desk staffs are very warm and welcoming everyday. They even stay awake to open the main door if we need to go out during midnight for work. Rooms are clean. They make sure to provide toiletries and bathroom supplies regularly. I would rate it the highest I could. Hope I would be back someday.

Frequently Asked Questions

Cebu Travel Guide

Brief Description of Cebu IT Park

Cebu IT Park, also known as Cebu Business Park, is a bustling hub for technology and business located in Cebu City, Philippines. It is a master-planned development that offers a mix of commercial, residential, and leisure spaces. The park spans over 24 hectares and is home to many multinational and local companies, making it a prime destination for professionals in the IT and BPO industries.

Must-Experience Things and Uniqueness of Cebu IT Park

  • Explore the vibrant food scene: Cebu IT Park is known for its wide array of dining options, ranging from local street food to international cuisines.
  • Relax and unwind at the park: The open green spaces in Cebu IT Park provide a tranquil environment where visitors can take a break from the bustling city life.
  • Indulge in retail therapy: The park is home to various retail shops and boutiques, offering a diverse selection of products and brands.
  • Enjoy live performances and events: Cebu IT Park often hosts concerts, festivals, and other entertainment events, providing visitors with a vibrant and lively atmosphere.
  • Experience the nightlife: The park is surrounded by bars, clubs, and entertainment venues, making it a popular destination for those looking to have a fun night out.

Better to Know Before Visiting Cebu IT Park

  • Weather: Cebu City has a tropical climate, with temperatures ranging from 25 to 35 degrees Celsius throughout the year. It is advisable to pack lightweight and breathable clothing.
  • Currency: The official currency in the Philippines is the Philippine Peso (PHP). It is recommended to have some local currency on hand for small purchases.
  • Language: The official language is Filipino, but English is widely spoken and understood, especially in tourist areas like Cebu IT Park.
  • Safety: While Cebu IT Park is generally safe, it is always recommended to take necessary precautions, such as keeping valuables secure and being aware of your surroundings.

Transportation Near Cebu IT Park

Cebu IT Park is conveniently located, with easy access to various transportation options:

  • Mactan-Cebu International Airport (CEB) - Distance: Approximately 16 kilometers
  • Cebu City Port - Distance: Approximately 4 kilometers
  • Cebu North Bus Terminal - Distance: Approximately 9 kilometers
  • Cebu South Bus Terminal - Distance: Approximately 6 kilometers

Tips for Booking Hotels Near Cebu IT Park in Cebu

  • Consider the proximity to Cebu IT Park: Look for hotels that are within walking distance or a short commute to make it more convenient to explore the park.
  • Read reviews and ratings: Check online reviews of hotels near Cebu IT Park to get an idea of the quality of accommodations and services they offer.
  • Compare prices and amenities: Take the time to compare different hotels in terms of price, amenities, and facilities to find the best option that suits your needs and budget.
  • Book in advance: To ensure availability and potentially secure better rates, it is recommended to book your hotel near Cebu IT Park in advance.
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