Ibis Carcassonne Centre - la Cite
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Carcassonne

Ibis Carcassonne Centre - la Cite

Health Protected
5 Sq. Gambetta, Carcassonne, 11000, France
Show on Map
A stay at ibis Carcassonne Centre la Cité places you in the heart of Carcassonne, steps from Raymond Chesa Leisure Park and Old Bridge. This hotel is 0.1 mi (0.2 km) from Pont-Neuf de Carcassonne and 0.2 mi (0.3 km) from Museum of Fine Arts.Show More
We Price Match
hotel overview picture
3.5/5Cleanliness: 3.5
All 65 Reviews
Amenities
Public ParkingBarLuggage StorageWake-up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Salvaza Airport
(4.2km)
Airport: Castres-Mazamet Airport
(58.9km)
Train: CARCASSONNE RAILWAY STATION
(1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Room with Double Bed
8

Standard Room with Double Bed

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
Standard Twin Room
9

Standard Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Private Toilet
Room Amenities
Check Availability

Guest Reviews(65)

3.5/5
Verified Reviews
  • Cleanliness3.5
  • Amenities3.5
  • Location3.5
  • Service3.5
Yassine Khachabi
May 20, 2023
Once there I was asked to provide my bank card as a deposit because apparently there was a problem with Trip.com, I presented my card without worries and the next day when I wanted to check-out IBIS asked me to repay the amount of the reservation because they say they have not received payment from Trip.com, I refuse and I call the Trip.com service who tells me not to pay anything and they call IBIS to explain the situation to them suddenly IBIS informs me that it's good and I leave the hotel without paying anything, but a few hours later I receive a notification from my bank telling me that IBIS has debited the amount from my card. Now I find myself paying twice the same amount!!
Original TextTranslation provided by Google
Honor Elizabeth
December 29, 2023
The staff were friendly and attentive. We had a couple of problems with our room but everything was soon addressed. Breakfast was basic but plentiful. The hotel is centrally placed and close to the airport shuttle bus.
Verified traveler
October 24, 2023
Small room, the bed was very comfortable and we had a view of the medieval city from a room at the back of the hotel. Air con did not work, had been switched to heat only, so we found the room very warm. Staffe werevery friendly and helpful during our stay, and breakfast was good. Excellent location for exploring the old and new towns
Guest User
January 31, 2023
I booked this hotel for two nights. The hotel is rundown and in need of a refurb. The draught excluder on the door was loose and I had to pull on the door to close it but the worst thing was the single beds. It was a base with a flimsy two inch thick mattress topper (I've attached photos) which were very uncomfortable and moved around the bed during the night causing a fall out of the bed. I reported this to the manager who told me that a member of staff must have put the mattress toppers on upside down and told me that should I return she would look after me. Needless to say I have no intention of returning and asked for a refund. She then changed her tone and made a veiled threat about defamation of her beds and that she is too busy to answer my emails. I have stayed in over thirty Ibis hotels all over the world and can assure her that I have never seen a bed like this before. I have also contacted Ibis head office who have not seen fit to respond. I am now going to post this review on every social media platform that I can find
Guest User
January 31, 2023
The staff are unfriendly here, apart from one guy who was great but had problems with the manager who in my opinion should not be in the hospitality business. She acted like we where an inconvenience to her and she seemed to over power the other staff with her unfriendly attitude. The rooms are really small . The only thing its got going for it is the close proximity to the castle cite. And the centre. I will find somewhere else to stay next time.
Ellen
June 19, 2023
The hotel is located in front of a park and has close proximity to the town with plenty of restaurants and shopping opportunities. It is walking distance from the ancient walled city grounds. The hotel breakfast is very good and you can eat indoors or on the outdoor patio. It is a great spot and I would stay there again.
Hernan
May 29, 2023
Great place to stay. Close to the old city, restaurants, and parking place a block away at very reasonable price.
Guest User
May 15, 2023
Location, breakfast very good, staff welcoming and helpful. Airport shuttle bus drops off and picks up from Le Dome about 5 minutes walk. Room size is compact and not much storage space other than the wardrobe. Bars and restaurants within 15 minute walk toards the train station and canal du midi in one direction and walled city over the footbridge in the other direction.
M
April 13, 2023
Friendly and helpful staff. Small room but great location making everything in walkable distance. Close to the medieval city, close to the canal to walk along, close to the town square for restaurants and shopping.

Property Policies

Check-in and Check-out Times
Check-in: After 12:30
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding crib: Free
Children 3–12 years old
Free
Children 13 years old and over
€10.00 (approx. US$10.81) per person per night

Breakfast
TypeContinental, Gluten-free
StyleBuffet
AgeFee
Adult
€12.90 (approx. US$13.94) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Cleanliness
  • 3.5/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 1986
  • Renovated: 1994
  • Number of Rooms: 48
A stay at ibis Carcassonne Centre la Cité places you in the heart of Carcassonne, steps from Raymond Chesa Leisure Park and Old Bridge. This hotel is 0.1 mi (0.2 km) from Pont-Neuf de Carcassonne and 0.2 mi (0.3 km) from Museum of Fine Arts.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.

Grab a bite from the snack bar/deli serving guests of ibis Carcassonne Centre la Cité. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Limited parking is available onsite.

Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

Services & Amenities

Bar
Show More

Frequently Asked Questions

How much does it cost to stay at Ibis Carcassonne Centre - la Cite?

Prices at Ibis Carcassonne Centre - la Cite are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Ibis Carcassonne Centre - la Cite?

The closest airport is Salvaza Airport. It is 4.23km from the hotel and approximately a 10minutes journey by taxi.

What are the check-in and check-out times at Ibis Carcassonne Centre - la Cite?

The check-in time is after 12:30 and the check-out time is before 12:00.

Does Ibis Carcassonne Centre - la Cite provide airport transfer services?

No, the Ibis Carcassonne Centre - la Cite doesn't provide airport transfer services.

What amenities and services does Ibis Carcassonne Centre - la Cite have?

Ibis Carcassonne Centre - la Cite has the following amenities and services: Pets allowed (additional fee), Parking, Bar.

Does Ibis Carcassonne Centre - la Cite have a swimming pool?

No, Ibis Carcassonne Centre - la Cite doesn't have a pool.

Does Ibis Carcassonne Centre - la Cite have fitness amenities?

No, Ibis Carcassonne Centre - la Cite doesn't have fitness amenities.

Does Ibis Carcassonne Centre - la Cite provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Ibis Carcassonne Centre - la Cite have non-smoking rooms?

Yes, Ibis Carcassonne Centre - la Cite has non-smoking rooms. Please view the hotel listing for details.

Does Ibis Carcassonne Centre - la Cite provide breakfast?

Yes, Ibis Carcassonne Centre - la Cite provides breakfast.

About This Property

Nearest AirportSalvaza Airport
Distance to Airport4.23KM
Nearest Train StationCARCASSONNE RAILWAY STATION
Distance to Train Station1.03KM
Average Price FromUSD104
Hotel Star Rating3