The Culloden Estate and Spa

Just before I start I’m not even sure the words I choose to write will do justice for this hotel. Me and my fiancée recently visited the Culloden to celebrate our engagement, on arrival we were presented with two cupcakes with congratulations written in chocolate on a plate in our room. Oh did I also mention the unexpected upgrade, this was totally unexpected but very much appreciated. The spa facilities are amazing and the place is so clean. Me and my fiancée visited this multiple times during our stay. We had a drink in the bar area, which was so relaxed and very reasonably priced. The selection of speciality teas as well as different coffees was excellent. The breakfast offering was amazing, there was so much choice on the self serve Buffett as well as the option to order extras like omelettes etc All of the staff we interacted with were so friendly and professional at all times. I suppose I should be unbiased and say some not too positive, the only thing I can really say is I was disappointed our stay had to end. We will certainly be returning though. This hotel offers a true five star experience for the price.

First of all the positive - friendly, welcoming staff. Spacious room and bathroom. Unfortunately the breakfast was the massive negative. The fruit salad consisted entirely of chopped apples, the grapefruit consisted of 4 stringy pieces floating in juice. The bread selection was poor, fresh cold toast was delivered to our table. The hot buffet breakfast was the polar opposite of hot. For a hotel to serve this to its guests and be rated as 5 star is debatable.

My husband and I really enjoyed our stay in the Culloden. Every member of staff was so friendly, helpful and warm. A special shout out to the lovely gentleman leading breakfast service who is excellent at his job. It was a nice touch that he came to speak to us and other guests when the service was easing off. We enjoyed chatting to him. Most of the food we had was absolutely delicious and the breakfast in particular is probably the best hotel breakfast we’ve had. We had a really lovely lunch when we arrived and everything was very, very tasty apart from the egg sandwich which I think the kitchen maybe forgot to season, it was pretty bland. We had dinner in the Cultra Inn. Once again, nearly everything was delicious apart from my husband’s burger bun which was mostly black/burnt from being over toasted. Service was unfortunately a bit slow, young staff so lovely but one or two need a shake to not let the ball drop and keep on top of everything. Our bedroom was absolutely beautiful; very comfortable and spotlessly clean apart from a few short black hairs on a towel and a pillowcase. It was a pleasant surprise to come back and see the beds turned down and water on each beside table. We really enjoyed our time near the fire, reading our books and drinking cocktails which were all first class. Having said this, despite the fire, we both found it a little cold and it was disappointing that the fire was allowed to go out and wasn’t topped up. We would love to give the hotel 5/5 but considering the price of the stay, the little things we mentioned held us back on this. To make it value for money, everything would need to be pretty perfect.

This is a very nice hotel - but with all very nice hotels it had its small weaknesses Wonderful grounds and facilities - liked the spa and swimming area - the bar area was luxury- full of soft seating and character Plenty of food in bar and foyer - the main restaurant certainly was nice - but service at breakfast on Sunday was so lacking in service - very poor you would think that the staff were out till 3 in the morning It’s not cheap but worth the experience in a very nice area of Belfast By the way Van Morrison played for lunch

We booked Afternoon Tea as an Easter treat. We arrived on time and were shown to our table. We then waited 20 minutes for a drink order. That was then delivered to 2 wrong tables before making it to us. Another 15 minutes went by before our food was delivered. Still no one took our order for our tea/coffee preference. We proceeded with afternoon tea minus the tea! Eventually managed to get a waiter to place our tea order which took another 20 minutes to come . The sandwiches were crusty and not very fresh, the scones were lovely and the pastries were ok, however the carrot cake delivered separately at the end 🤷‍♀️. Another coffee ordered but after 25 minutes gave up and asked for the bill which wasn’t ours . 5* sorry not good enough !

Booked our stay shortly before arrival using Hyatt Points. Upon arrival, we were told we would receive a room upgrade and complimentary buffet breakfast. The room was MArrrrrvelous and the breakfast was outstanding. The piano playing while we had dinner was very entertaining.

We arrived early and appreciated being able to check in albeit into another room Spa facilities enjoyed but no treatments taken hydro bath sauna and steam room all very good Breakfast very good and helpful staff Lough bar menu little limited after 5 pm but enjoyed pianist on weekend evenings

overall i love this hotel and would go back, and the people i have brought say the same. the view is lovely, the look of the hotel is like old money, its gorgeous, piano player in the evening really gives that effect too. the beds are amazing, so big and comfortable. my radio was broken in the room, i did not report at the time as i forgot to mention as there are no phones in the room to say at the time, so dont know if they would have fixed this, but i believe they would have rectified this as they seemed to be quite attentive in other matters. we went to the spa, in most ways it was clean, but the poles around the spa area need to be cleaned especially at the bottom, apart from that its lovely and quaint. the food was a bit of a let down this time, the starter of pork cubes was absolutely delicious, but the main of mushroom pasta was incredibly bland and tasteless, the breakfast i ordered an omelette which last time i was there was delicious, but this time was completely overcooked unfortunately. but all in all it was a very pleasant stay.