Beijing Four Seasons Royal Garden International Hotel

The environment is very good. The staff is enthusiastic. The charger was lost and the phone was turned off. The staff Peng Jin'e was very caring and gave a charger. She also gave snacks and fruits to help solve the problem in time. The front desk staff was also very attentive and responsible for changing rooms and other issues.

The front desk service was thoughtful, upgraded the room, and provided free breakfast for the children. I called the front desk at night, and the child needed a pair of disposable slippers and toothbrushes, and the hotel staff delivered them in time.

The environment is very good, clean and sanitary, and there are many types of breakfast. It is very close to nearby parks and attractions, convenient for travel and parking. It is very close to the Summer Palace, Yuanmingyuan, Xiangshan, Xishan National Forest Park, and the National Botanical Garden.

The service attitude is very good. For example, if the weather is dry and you need to replenish drinking water, the hotel will try to satisfy you as much as possible. It also introduces how to get to the West Gate of the Summer Palace in the surrounding area in a convenient way. The hotel's technology is very innovative. Highly recommended accommodation.

Good value for money, you can consider staying here if you plan to go to the Summer Palace

It feels like it's in a tourist area, and the hotel is quite big. The environment is good and relatively quiet (maybe it has something to do with being located in the suburbs). But eating is not very convenient, there are not many shops nearby. Breakfast is not included in the room. You have to buy extra for the hotel buffet. But the biggest bug is that the meal fee cannot be included in the room rate... There is not much food nearby, and takeout is not convenient. And the takeaways are all placed on the small table at the entrance of the hotel. It’s cold in the winter... The soundproofing of the room is average. I heard snoring next door last night... I agreed to arrange a quiet room, but I arranged a room near the parking lot 😂 (Although it is not too noisy because it is not a major road, but the senses are a bit average...)

The executive room is newly renovated. The whole house is smart, clean and warm. The bathroom is comfortable to use and the glass can be atomized. The front desk is also very considerate and the children like it very much. It would be perfect if a luggage rack could be provided

The room is large, the service is very good, you can get sunshine in the room, and the hardware and software are good. The floor supervisor Peng Jin'e is very considerate and responsible, which is great! I will stay here next time.

This time I chose Four Seasons Royal Garden and had a great experience. Manager Jiang at the front desk provided good service, was attentive and patient. The hotel is in a convenient location. The lobby is decorated very grandly. The room is very spacious and well-lit. There are welcome fruits when you check in and souvenirs when you check out. It is highly recommended!