Grand Ankara Hotel Convention Center

The building was old, though the room was clean. Breakfast was great, but the menu did not change for 4 days.

This is by far my favorite hotel that I have ever stayed at. The staff here are so welcoming, professional and kind. I felt comfortable and safe here throughout my stay.

Nice place Nice break fast Good veiw Our room TV set not working Bathroom not sure if the water WC is okay The surrounding areas no torist needs is available The staff was very nice and coprated Especially those are working on restaurant and lobby

Location was good but the room was so dirty and old We can’t even sleep well Air conditioner was not working also When we got there they couldnt find the reservation and we waited aslo Never ever i can not choose this hotel again

It was more than what I had expected and the cleaning lady was so sweet I wish I knew her name. It was a wonderful experience.

The facilities, rooms, and the morning breakfast were wonderful. This is a nice place for business traveller's, unfortunately this NOT a great place for families. Throughout our stay, the staff made us feel incredibly unwelcome in this place, as if we were much lower on the scale of importance than their business / government official guests. Whether we were in the lobby, visiting the pool, using the stairs, etc my wife and I were asked repeatedly if we just came off the street and whether we were really guests at the hotel. One or two times is fine, but after 8-10 times you begin to feel a bit unwelcome. The workers at the pool looked like they had never seen children before in their facility. One worker tried to tell us that our older children can only use the toddler pool, and that the normal pool was only for adults! When our family of 5 asked for pool towels they gave us 2-3 towels. When we asked for more towels later they took 5 minutes to call their boss and count out our previously used towels, while our children stood their shivering in the cold. They eventually gave us the towels but we were told that the reason for the delay was because we don't want to do extra laundry! 🤔 Overall, families coming for a relaxing holiday clearly doesn't fit into their normal demographic of clients. And the staff seemed to go out of their way to find direct or indirect ways of communicating this. NOT recommended for families with children!

A hotel with best location but also very kindly personel who are ready to help everyone in every moment! I enjoyed staying there with my family! The rooms are big and also very comfortable for people! Everytime when i will come to Ankara the grand mercure hotel with be the hotel where i will find peace to stay !