I checked in two rooms one for me and one for a senior couple traveling with me. The room they got had a broken heating system that was eventually made to produce some heat but their temperature high for the night was 67. My first room number 208 was not made up from the last guest, the room was completely dirty with bedding, trash and wet towels scattered about. I went to front desk where they gave me room 212. The television was broken, and there was no heat. Trying to deal with that, I awoke in the middle of the night freezing, the room was 60 degrees. Once again I called the front desk, they sent someone up who gave me a third room, freezing cold, but the temp did finally rise to 68 where it remained for last night. This morning, we went to the disappointing free breakfast, the coffee pot was a 30 or 50 cup machine with the worst coffee I have ever tasted, it was suffering from “acid pot” where the machine was not thoroughly cleaned. I am 70 years old and this was the worst coffe I have ever tasted. A little salt in the pot would have solved the acid taste, but the coffee was disgusting. Since Mexico persons don’t do coffee much, they should assign a coffee drinker to make it.
I am giving hotel one downtown one star, due to the above. While the total cost for two rooms was only $62.00, which is extremely reasonable, the changing rooms three times plus the acid coffee cost them one star each, for four strikes against a possible five stars. Will not stay again!